Pricing
One flat price. Your whole team.
No per-agent fees. No per-seat surprises. Every plan includes unlimited team members — pick one based on how many brands you run, not how many people you hire.
MonthlyAnnualSAVE UP TO 34%
Free
For individuals and small projects
$0/month
free forever
Unlimited articles
1 workspace
Unlimited team members
50 AI credits / month
Changelog & custom sections
SEO options
Unanswered queries + Email Replies reports
MOST POPULAR
Pro
For founders and growing products
$16.58/month
billed annually at $199 · save 34%
Everything in Free
Up to 3 workspaces
1,000 AI credits / month
Unlimited team members
AI-assisted writing (screenshots, email→article, import)
Write articles from Claude Code (MCP + API)
White-label (remove HelpGuides branding)
Custom domain
More customisations
Prime
For teams running serious docs
$33.25/month
billed annually at $399 · save 32%
Everything in Pro
Up to 10 workspaces
5,000 AI credits / month
Higher API & MCP rate limits (Claude Code writing)
The bill you won't be paying
Per-seat tools charge for every teammate and every brand. Slide to your setup and compare the receipts.
Founders, support, devs who answer tickets — everyone needs a seat elsewhere.
Per-seat tools need a separate subscription per brand. HelpGuides gives you workspaces on one plan.
Benchmark: $55/agent/mo (typical per-seat helpdesk suite), one subscription per brand. HelpGuides plan auto-picked from your workspace count.
PER SEAT
TYPICAL HELPDESK
invoice · 12 months
5 agents × $55/mo$3,300
2 brands × subscription× 2
AI chatbot add-onextra
Changelog toolextra
TOTAL / YEAR$6,600
FLAT
HELPGUIDES
invoice · 12 months
Pro plan · annual$199
5 team members$0
2 workspacesincluded
AI chatbot + changelogincluded
TOTAL / YEAR$199
You keep$6,401 / yearEstimate based on the benchmark above — your current stack may differ. Every HelpGuides plan includes unlimited team members.
We switched from Zendesk Guide and saved over $3,000 a year. Setup took twenty minutes, and our customers actually prefer the cleaner interface.
$3,000+ saved a year
Pricing questions
Is there really no per-agent or per-seat pricing?+
Really. Every plan — including Free — has unlimited team members. Your bill is the same whether two people or twenty people write articles and answer customers.
What is a workspace?+
A workspace is a fully separate knowledge base with its own portal URL, branding, content, team access, and AI chatbot. Run one per product, brand, or client — Pro includes 3, Prime includes 10, all on a single subscription.
What are AI credits and what happens if I run out?+
AI credits are used for chatbot replies and AI-assisted article creation (screenshots, email→article, URL import). Credits are pooled across all your workspaces. If you run out mid-month, your help center and articles keep working — only the AI features pause until the next cycle or an upgrade.
Can I switch plans or cancel anytime?+
Yes. Upgrade, downgrade, or cancel whenever you like. Downgrading to Free keeps your help center online and your articles intact — nothing is deleted. On Pro and Prime you can also pull every article out through the REST API.
What's the difference between monthly and annual billing?+
Annual billing saves up to 34%: Pro is $199/year (vs $25/month) and Prime is $399/year (vs $49/month). Both come with the same features — the only difference is the price.
Do you offer pricing in INR?+
Yes — you can switch the checkout currency between USD and INR when you sign up.
I run an agency with more than 10 clients. What should I do?+
Get in touch — we'll set you up with a plan that matches your client count, still with unlimited team members and flat pricing.
Start free. Upgrade when it earns it.
Unlimited articles and unlimited team members on the free plan — no card needed.