Managing FAQs

The FAQ section is a dedicated area for frequently asked questions. It uses a clean accordion interface that makes it easy for users to find answers quickly.

Creating FAQ Entries

Navigate to /editor/faqs to manage your FAQ entries:

1. Click "New FAQ"
2. Enter the question — Write it as your users would ask it
3. Enter the answer — Keep it concise but complete
4. Select a category to group related questions
5. Click Save

Organizing FAQs

FAQs are grouped by category on the public-facing page. Within each category, questions appear in the order you set.

Grouping Strategy

Organize your FAQs around user needs:

• Getting Started — Common setup and onboarding questions
• Features — How specific features work
• Account — Billing, access, and account management
• Troubleshooting — Common problems and solutions

Writing Effective FAQs

Questions

• Write questions in the first person from the user's perspective
• Use natural language — "How do I..." rather than "Method for..."
• Be specific — "How do I reset my password?" not "Password issues"

Answers

• Lead with the answer — Don't bury the key information
• Keep answers concise — 2-4 sentences for simple questions
• Use formatting for longer answers — bullet points, numbered steps
• Include links to full articles for complex topics

SEO Benefits

The FAQ page is automatically optimized with FAQPage structured data (JSON-LD), which can make your FAQs appear as rich results in Google search.

Tip: Well-written FAQs with structured data can significantly boost your search visibility. Google may display your questions and answers directly in search results.