Question 1

What is HelpFiles?

Accepted Answer

HelpFiles is a modern knowledge base platform that lets you create beautiful help documentation, FAQs, and changelogs. It's designed to be simple to use while providing powerful features for organizing and presenting your content.

Question 2

How do I create a new article?

Accepted Answer

Navigate to the Editor from the top navigation, then click 'New Article'. You can write content in Markdown, add metadata like title and category, and publish when ready.

Question 3

Can I customize the look and feel?

Accepted Answer

Yes! HelpFiles supports custom branding including colors, logos, and themes. Go to the Customization section in the editor to configure your brand settings.

Question 4

How do I invite team members?

Accepted Answer

Go to the Collaboration section in the editor and click 'Invite Members'. Enter their email addresses and assign roles to control their access level.

Question 5

Is there a limit on the number of articles?

Accepted Answer

No, there is no limit on the number of articles you can create. You can organize unlimited articles across as many categories as you need.

Question 6

Does HelpFiles support Markdown?

Accepted Answer

Yes, all articles are written in MDX (Markdown with component support). You can use standard Markdown syntax plus custom components like callouts, code blocks, and more.

Question 7

What the cost?

Accepted Answer

This product is free

Frequently Asked Questions

Getting Started

Creating Content

Customization

Collaboration

Billing