HelpGuides
  • Formatting Articles
  • Introduction
  • Quick Start Guide
  • Sections
  • Categories
  • Setting Up Your Portal
  • Embedding the HelpGuides chatbot on your site
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  • Create an article using Claude
  • Create Using Screenshots
  • Creating a New Article
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  • From URL
    • Add Product Updates
    • How Does Inbox Work?
    • Setting up a Custom Domain
    • Customising your portal
    • Customising your chatbot
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    1. Docs
    2. Customisation

    Customisation

    Setting up a Custom Domain

    Point your own domain (e.g. help.yourcompany.com) to your HelpGuides portal using Cloudflare, Namecheap, GoDaddy, Google Domains, or any other DNS provider.

    Customising your portal

    A complete guide to every option in the Customize Portal page — branding, accent color, sidebar style, navigation, homepage content, custom button, footer, and more.

    Customising your chatbot

    Configure your HelpGuides chatbot's name, icon, colors, welcome message, and embed it on your website via direct script or Google Tag Manager.

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