Create Articles
Create an article using Claude
Use Claude — in Claude Code, Claude Desktop, or the Claude web app — to draft new HelpGuides articles directly from a conversation. Setup steps and example prompts.
Create Using Screenshots
Use the AI Assist bar to generate a complete help article from screenshots — the AI writes the steps, adds headings, and places each image inline at the right point.
Creating a New Article
Learn how to write, format, and publish a new help article in HelpGuides using the built-in rich text editor.
From Conversations
Turn resolved support conversations into polished help articles in seconds. Paste a chat, email thread, or Slack message and the AI extracts the problem, resolution, and writes the article for you.
From URL
Import any public web page into the article editor in one click. HelpGuides fetches the page, strips navigation and layout, and converts the content to clean markdown — ready to edit and publish.